How We Work

OUR MISSION STATEMENT
•    To provide quality, reliability, honesty & integrity
•    To be the best we can possibly be at all times

We are Licensed, Bonded & Insured and all our staff carry Workers Compensation. So you can rest assured that when we clean your home we have everything covered, not just the cleaning!!

 

 


Our Cleaning Philosophy:

  • We aim to provide a high standard of service that includes reliability. When we make an appointment to clean your home, we keep it;
  • We use a key security system for the times when you are not there;
  • To provide quality, all the Royal Maids carry specially formulated industrial-strength cleaning products provided at no extra cost. The products are safe for use in your home as well as being kind to the environment. Whilst we are happy to use customer’s own products, we do not take responsibility for these products;
  • We understand you may have concerns about ‘strangers’ in your home – that is why all Royal Maids are thoroughly background checked to make sure we are sending honest and trustworthy supervised staff into your home.

Discount Cleans:

  • After experiencing the Royal Maids professional cleaning service, we are sure that you will want to tell your family, friends and neighbors about us. When they use the Royal Maid Service, you will receive $10 off your next clean. If they become a regular client, after their 4th service, you will get your next regular clean HALF PRICE!!

Gift Certificates:

  • The best gift of all is time. Give a loved one some leisure time with a Royal Maid Service gift certificate.

Payment:

  • There is no contract to sign. Your cleaning appointment will be reserved especially for you. However, we do ask that you give us 48 hrs notice if for any reason you are unable to keep your appointment.
  • Payment is due on the day of your clean. A charge of $20.00 is required for returned checks.

 Satisfaction Guaranteed:

  • If you are ever less than completely satisfied with the Royal Maid Service, call us within 24 hours and we will gladly remedy the situation.
  • The Royal Maid Service owners truly care about your home. We will tailor our service to suit your house cleaning needs.